Shipping Policy
At VAPESONLINEAUSTRALIA, we work hard to ensure your order is packed and sent out as quickly and smoothly as possible. Please review the shipping information below before completing your purchase.
Order Processing
Most orders are prepared and processed within 1–2 business days.
Orders placed on weekends or public holidays will generally be processed on the next business day.
Shipping Methods & Estimated Delivery Times
VAPESONLINEAUSTRALIA currently offers the following delivery options across Australia:
- Standard Shipping: 3–7 business days
- Express Shipping: 1–3 business days, depending on your location
Please note that delivery timeframes are estimates only. Delays may occur due to factors outside our control, including carrier issues, peak periods, public holidays, or severe weather conditions.
Shipping Costs
Shipping charges are calculated at checkout based on your delivery address and selected shipping option.
All applicable delivery fees will be shown clearly before you place your order.
Tracking Information
Once your order has been dispatched, you will receive an email containing your tracking details.
All shipments are handled by Australia Post (AusPost). You can track your parcel using the official tracking page below:
https://auspost.com.au/mypost/track/search
Lost or Damaged Parcels
If your order has not arrived or has been damaged during transit, please contact us within 7 days of the expected delivery date.
To ensure a smooth resolution, please follow the steps outlined in our Returns & Refunds Policy
Email: info@vapesonlineaustralia.com.au
International Shipping
At this time, VAPESONLINEAUSTRALIA only delivers within Australia.
International shipping is not currently available.